Privacy Policy
Privacy Policy
This privacy policy describes the information that we collect from you and how we use that information. By using the CraftKitchen™ website, you consent to the data practices described in this policy.
Collection of your Personal Information
When you visit the CraftKitchen™ website, we automatically collect certain non-personally identifiable information including information about your web browser, IP address, time zone, access time, individual web pages or products that you view, and referring web site addresses and search terms. This information is used in the aggregate by us for the operation and improvement of the CraftKitchen™ website and to provide general statistics regarding the use of the website.
Additionally, we may ask you to voluntarily provide personally identifiable information if you use our contact form or subscribe to our email program, provide us with preference information, or when you enter a sweepstakes or promotion through the CraftKitchen™ website.
We or our third-party vendors may use cookies and other tracking technologies to recognize you when you visit the CraftKitchen™ website and to personalize your online experience. A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies to improve your experience on our websites, such as to allow you to return to the websites more easily, hold your shopping cart, or save your preferences. You can delete these cookies by referring to your browser’s help file. You also have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the CraftKitchen™ website.
We also use Google Analytics to help us understand how our customers use the CraftKitchen™ website. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Use of your Personal Information
In addition to the uses described above, we use your personal information to operate the CraftKitchen™ website and to inform you of other products and services available from us and our affiliates. We may also contact you via surveys to conduct research about your opinion of current products/services or of potential new products/services that may be offered. We additionally collect information about the websites or web pages you visit within the CraftKitchen™ website in order to determine the most popular products/services. This information is used to deliver customized content and advertising within the CraftKitchen™ website to customers whose behavior indicates interest in a particular subject area.
Sharing your Personal Information
We do not sell, rent, or lease your personal information to third parties. We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (including e-mail, name, address, telephone number) is not transferred to the third party. In addition, we may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to us, and they are required to maintain the confidentiality of your information.
We may also share your personal information, without notice, to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Security of your Personal Information
We will maintain practices and procedures designed to secure your personal information from unauthorized access, use, or disclosure. We restrict and limit access to customer information only to those of our employees or authorized service providers who need it to carry out their business functions. When personal information such as credit card information is transmitted online, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Access to Information
You can access your information obtained through the CraftKitchen™ website by contacting us. When you place an order through the CraftKitchen™ website, we will maintain your order information for our records unless and until you ask us to delete this information.
If you are a California resident, you may have the right to request and receive certain information about disclosure of your personal information to third parties for their direct marketing purposes. Because it is our policy not to share your personal information with third parties for direct marketing purposes without your consent, we are exempt from the requirement to respond to such requests. Please note that we offer a variety of brands under separate websites which are our own and are not third parties for purposes of this privacy policy.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, if you are a European resident we note that we are processing your information in order to fulfill an order placed through the CraftKitchen™ website, or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to the United States.
Right to Opt Out
You may, at any time, inform us that you do not want us to use your personal information to provide you with offers or send you emails or other marketing communications by contacting us.
In addition, you may contact us to request removal of your personal information from our websites. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
Changes to this Privacy Policy
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Please visit this page periodically to review our privacy policy as we may update this privacy policy from time to time.
Contact Us
For more information about our privacy practices, if you have questions, if you would like to make a complaint, or for any other purpose related to this privacy policy, please contact us by e-mail at customerservice@robinsonus.com.
